1. Introduction
terraingear.shop, which we refer to as “we,” “us,” or “our,” values your privacy highly. This policy details how we gather, utilize, and safeguard your information when you access our website. By using our Site, you are agreeing to the terms of this Privacy Policy.
2. Information We Collect
Personal Data: When you check out, we collect your name, email address, shipping address, and phone number.
Payment Data: All payments are processed via secure third – party gateways. We do not store your credit card details on our servers.
Customization Data: For custom orders, we collect the images or design files you upload.
Automatic Data: We collect your IP address, browser type, and use cookies to enhance your shopping experience.
3. How We Use Your Information
We utilize your information to process orders, offer customer support, detect fraud, and (with your consent) send promotional updates.
4. Sharing Your Information
We do not sell your data. We share information only with essential service providers, logistics partners for shipping, and payment processors to complete your order.
5. Data Security & Retention
We employ industry – standard SSL encryption to protect your data. We keep personal information only for as long as necessary for business operations and legal compliance.
6. Cookies Policy
We use cookies to remember your cart items and preferences. You can manage your cookie settings in your browser at any time.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, reach out to us at support@terraingear.shop.
8. Children’s Privacy
Our Site is not meant for children under 16. We do not knowingly collect information from minors.
9. Contact Us
Email: support@terraingear.shop
Customer Support: Monday – Friday, 9:00 AM – 6:00 PM (EST)